A major (international) company in the financial securities industry thought that if they could better understand how they won and lost bids in the securities resale auctions, that they could fine tune their bidding process to win more business at lower costs.

This conversation with the client came about during a sales call to the client where they were explaining why they DIDN'T need a recruiter! They had no IT budget and everything they need had to be provided from their out-of-state home office. The conversation went on about how they were trying to figure out how they could implement an application locally for reporting and analysis which was not captured by national IT support.

During our discussions - we were shown their myriad of spread sheets currently used to manage the process - and listened to how they have so many issues with versioning control.  At the heart of it - it was clear that moving from spreadsheets to a SQL database would not be an overly complicated procedure - and once in the database, we could begin implementing rules and writing code to help project the future based on the past. Of course - this is a gross simplification of a project now on its third generation, now with full home office support - and run by PB&A.

Today, the client now has an entire application that analyzes their performance bidding in the auctions - and their premise was right.  It DID optimize their market profitability. The project was entirely managed by PB&A and staffed by PB&A. We were very creative with the client in financing the project in a way that did not violate any of their business rules  because  they aren't supposed to have an IT staff.

A start up neutracutical company with a very specialized niche in the health care industry had received generous funding from a venture capitalist to grow their business.

The principals, just 3 people, were exceedingly good at mixing nutrients for their specific product line and market niche - but absolute "fish out of water" when it came to setting up a warehouse and distribution, a call center, an internal network, phone systems, website e-commerce site and so forth.  The entire start-up from negotiating rent to selecting networks and creating an on-line social networking site (years before Facebook made the term social networking ubiquitous).

Front to back, PB&A managed putting them into business from an infrastructure perspective.  From negotiating leases, selecting an accountant, choosing phone systems that would grow with them appropriately, to web development and sizing and installing their networks.

We could help this group launch into a new business only because of our years of industry contacts to turn to for help.  PB&A helped make their vision a reality.

A local small business man in the luxury service industry had a beautiful website showing his work. Every person that he sent there to look at it came back with nothing but praise. It was evocative and compelling. It showcased his talents beautifully. When he sent people to his site  they usually ended up buying his services. Unfortunately, no one ever went to his website unless he sent them there. The site was written a few years ago when all you needed to do to attract search engines was to throw in a few good keywords in the meta descriptions and be done with it. Today  search engines are far different in how they look at a site. Between when his site first launched and today, the entire paradigm of Internet search has changed.

Despite having a beautiful and compelling site the site was making him no money  and didn't show up anywhere on any search engine. We rewrote the entire site from top to bottom “ but preserved the original look and feel. To the casual observer “ it looks like a minor upgrade. We also launched a Search Engine Optimization campaign including email marketing, blogging, press releases, reciprocating and non reciprocating links, and many other techniques to gain search engine placement. Today he not only shows up in the top 10 on Google and Yahoo searches for his keyword phrases “ but he is often in the top 10 in multiple spots pushing his competition lower and lower in the rankings in the process. We had lunch with this client a while back “ and he related how during the slow season  all of his friends in the industry were complaining how in today's economy they were lucky to get a single job in a week he just smiled  almost all of his business comes in from the web  and he's constantly busy  where 3 years beforehand, he had not had a single web generated lead.

Once again had our client gone to a commercial Tampa Search Engine Optimization Specialist he'd have paid thousands of dollars more than he did with PB&A. Because of our breadth of industry contacts. Our client did not have the resources to compete against the national SEO (Search Engine Optimization) and SEM (Search Engine Marketing) efforts of some big name national competitors in the local market and local competitors doing a very good SEO job as well.  We were able to transform his business and his web presence using the best professionals in the area. The result was a huge savings in the revamp and search success that few can claim to have achieved with sometimes as many as 4 to 6 of the top 10 search spots.

A publicly traded high volume steel producer in North America with executive offices in Tampa, Florida requires Help Desk Enterprise Management support within Desktop and Network teams. PB&A currently provides Backup Administrator and Network Administration support on-site using well qualified contract personnel under our Help Desk Services offering.

The client’s Enterprise backup system is maintained using HP Dataprotector 5.5 in the enterprise, with 4 backup cells and over 60 mechanical tape changers distributed around the United States and Canada. All systems around the enterprise are backed up on a daily basis.   Additional support includes monitoring backup jobs, assuring hardware is functioning properly, filling out compliance reports, reconciling onsite and offsite tape inventories, contacting locations that require manual intervention such as loading tapes or restarting equipment and doing file restores.  

These ongoing duties involve project based work including upgrading to the newest version of the backup software, implementing offsite rotation of tapes at remote locations and managing the transition of duties to IBM for the data center outsource.

Network Administration is provided to the client through ongoing support and maintenance of an Enterprise Active Directory, Citrix Presentation Server, File/Print Server Clusters, and Exchange 2003 Server infrastructure. Administration of network services includes DNS, WINS, DHCP, Active Fax server, and providing Level 3 support for all referenced functions while adhering to corporate Service Level Agreements.

The client is also supported through the creation and maintenance of Group Policy Objects and direct assistance with LAN/WAN. The scope of support encompasses approximately 260 Windows based servers and the handling of escalations for over 800 Windows based servers. Windows infrastructure design operations documentation is created and maintained as necessary.